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Privacy Policy

This Privacy Policy (this “Privacy Policy”) of TruVISIBILITY LLC, a Florida limited liability company (“TruVISIBILITY,” “we,” “us,” or “our”) sets forth: (1) the types of personal information that we collect on https://truvisibility.com (the “Website”); (2) the steps that we take to protect information stored on our servers; (3) how we may use personal information of our users; (4) how we may share personal information of our users; (5) how to change your personal information on the Website; and (6) how to contact us with questions or concerns about privacy. Individuals under the age of 13 are prohibited from creating or using accounts on the Website. TruVISIBILITY may from time to time revise, modify or update this Privacy Policy. We will notify you about significant changes in the way we treat personal information by sending a notice to our registered users by e-mail at the address on file with us and/or post a notice of the changes on the Website.

1. PERSONAL INFORMATION COLLECTED

(a) Account Registration; General Use. When you create an account on the Website, use TruVISIBILITY products or services, or post content on our platform for uploading, viewing, and modifying user content provided by us to our users through the Website (the “Platform”), we collect your email address, username, and any information you post on the Platform by using our products or services. Your password is stored securely. (b) Billing Information on Premium Accounts. We collect billing information from our premium account holders, which may include your name, address, telephone number, credit card details, and other information that is necessary in order to process payment. However, we use third party credit card processing services (e.g., PayPal) to process transaction payments and we do not store your billing information on our servers. Such third party credit card processing services are prohibited from using your personally identifiable information for promotional purposes. Be sure to check their privacy policies for specific ways in which they may use your personal information. (c) Technical Information. We automatically track and records information on our server logs from your browser, including your IP address, cookies, and the pages you request. (d) Social Media Features. The Platform includes certain social media sharing features (e.g., the Facebook “like” button). These features may collect your IP address, which page you are visiting on the Website, and may set a cookie to enable the feature to function properly. Your interactions with social media features are governed by the privacy policy of the company providing it. (e) Other Information. We also collect other user information as part of our analytics services, in order to improve the service. However, we do not link such information to any personally identifiable information you submit while using the Platform.

2. SECURITY MEASURES TO PROTECT PERSONAL INFORMATION

No data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once we receive your transmission, we use the following methods to maintain security on our systems:
  • We use physical, electronic, and procedural safeguards to protect your personal information;
  • Your account information is password-protected; and
  • In certain areas of the Website, we use industry-standard SSL-encryption to protect data transmissions.
While all of the measures we take are designed to enhance security, we do not guarantee that information stored on our servers will not be accessed, disclosed, altered or destroyed by breach of our firewalls and secure server software. If we learn of a security systems breach, we will attempt to notify our registered users so that they can take appropriate protective steps. We may also post a notice on the Website if a security breach occurs. If this happens, you will need a web browser enabling you to view the applicable web sites. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive written notice of a security breach (or to withdraw your consent from receiving electronic notice) you should notify us at privacy@truvisibility.com.

3. HOW WE USE YOUR PERSONAL INFORMATION

(a) Generally. TruVISIBILITY may use or share your personal information where it is necessary to complete a transaction, to operate or improve the TruVISIBILITY products and services, or to do something that you have asked us to do. (b) User Account Information. We will use the information you provide to us during the account opening process to can communicate with you electronically regarding security, privacy and other issues relating to your use of the Platform and our products and services. (c) Widgets. Widgets may support functions that require that you disclose certain personally identifiable information given the user’s choice of participation. This information is collected in many different ways, such as forms, surveys, forums, subscribing or unsubscribing to mailings and correcting or updating personally identifiable information, and is only used for the purpose for which they were collected. (d) IP Address. We use user IP address, browser and session information for the following purposes: (i) Diagnose and prevent service or technology problems reported by our users or engineers that are associated with the IP addresses controlled by a specific web company or ISP; (ii) Estimate the total number of users visiting the Website from specific geographical regions; and (iii) Monitor and prevent fraud and abuse. (e) Cookies. We use cookies (small text files sent by your computer each time you visit the Website, unique to your TruVISIBILITY account or your browser) for the following purposes: (i) Provide session expiration functionality, requiring users to re-enter their password information after an extended period of inactivity on the Website, protecting their account against unauthorized use by others; (ii) Keep track of user preferences on the Website; (iii) Estimate and report the total reach and traffic of the Website; and (iv) Conduct research to improve our content and services. (f) Sweepstakes. From time to time, TruVISIBILITY or a partner may sponsor a promotion, sweepstake or contest on TruVISIBILITY, in which case, to participate, you may be asked to provide personal information including name, email address or home address or to answer questions. This information will be used solely for the purpose of notifying and arranging delivery of promotional items to the person selected. (g) Generally Accessible Information Warning. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.

4. HOW WE MAY SHARE YOUR PERSONAL INFORMATION

We do not share personal information we learn about you from your use of the Platform or the Website with others except as described in this Privacy Policy. We do not share, sell, rent or trade personally identifiable information with third parties for their promotional purposes or otherwise. TruVISIBILITY may share personally identifiable information about you under the following limited circumstances:
  • Consent. When we have your consent. This includes sharing information with other services (e.g., Facebook, LinkedIn, Twitter or Dropbox) when you elect to use those services or publish your activity on the Platform to them.
  • Legal Compliance. To respond to subpoenas, court orders, or legal process, to establish or exercise our legal rights or, defend against legal claims and if in our judgment in such circumstances disclosure is required or appropriate;
  • Illegal Activity. If we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our various terms of use, or as otherwise required by law; or
  • Corporate Change. In transaction to sell all or a part of our business, your personally identifiable information may be one of the business assets that will be transferred. The transferred personally identifiable information will remain subject to the promises made in this Privacy Policy or subsequent policies to which you have consented.

5. CHANGING YOUR PERSONAL INFORMATION; DELETING YOUR ACCOUNT

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, or delete such information by making the change on the Website, or by emailing our Customer Support at info@truvisibility.com You can delete your account with TruVISIBILITY at any time. We will retain your information for as long as your account is active or as needed to provide you services. We may also retain your personal contact information in our records after you delete your account to the extent necessary to protect our legal interests or document compliance with regulatory requirements.

6. CONTACTING TruVISIBILITY

If you have a concern regarding privacy on the Website or regarding this Privacy Policy, you may contact us by email at privacy@truvisibility.com.